Renew your learning permit before it expires, keep a soft copy on your phone, and bring your Emirates ID to training and tests.

To renew your learning permit link:
https://www.rta.ae/wps/portal/rta/ae/home/rta – services/service details?serviceId=3704257

2. The training file is suspended if the customer doesn’t take one of the RTA tests (knowledge test, yard test, road test) within six months from his last appointment date. If the file expires (After six months), the customer must pay the respective charges to Re-activate the learning file to continue the application.

3. In case any customer wishes to cancel or reschedule your training sessions or Test appointment, Please inform us 48 working hours before your class/Test by sending an email to customercare@bdc.ae or call 8002354272 or What’s app No. 0551030103. Between 8 am to 4 pm, Kindly note that Sunday is not a working day.

4. The customer should not be more than 15 minutes late for the scheduled training session. According to RTA rules, being late will result in an absence mark, and the customer must pay the respective session charges. E-payment link: https://payment.bdc.ae/

5. Please arrive at the branch 30 minutes before your scheduled test.

6. Upon finishing the registered course, if additional training hours are necessary, the customer is required to pay the corresponding fee for the extra training hours and schedule the session at the center with a customer service representative or through the Call center at 8002354272 or What’s app No 0551030103.

7. For Regular /Night course (3 days in a week- Option), 1 specific training session cannot be skipped, if you wish to (cancel/stop) any training day, the complete scheduled training days will be stopped and you may restart the training with the new schedule/ dates by contacting the customer service depending on the availability.

8. Wait to set a new date to start training according to the waiting list set by the Driving Institute/Center in the event that training is stopped by the trainee due to special circumstances, and this may result in the possibility of resuming the training with another trainer.

9. Motorcycles and mechanical equipment customers must bring safety equipment for training during the training, yard test, and road test.

10. In the event of emergency conditions or unfavorable climatic conditions that prevent the provision of training or examination services, the training hours and examinations affected by such circumstances shall be rescheduled.

11. Comply with the precautionary procedures and measures issued by the competent authorities in the events of various crises and emergencies.

12. Wear decent clothes during training and test according to RTA policy in this regard, take care of the general appearance, and DO NOT wear sunglasses during test. Otherwise, it may result in preventing the training or test, with the trainee bearing the responsibility for that from paying the fees for the alternative training or test service..

Lumpsum package:

13. The student is not permitted to discontinue the practical training for a continuous period exceeding 30 days or not more than a total of 60 days. Also, cannot stop more than 3 times throughout the entire duration of the Driving License journey unless for a compelling reason. Failure to adhere to this condition will result in the cancellation of the student’s contract, and any outstanding amount will be charged to the student.

14. The student has to pay 25% payment of the package at the time of registration, 25% payment before starting the practical training, 25% payment before the Initial driving assessment, and the remaining full payment before 1st road test.

15. LMV Lump sum package, with 4 attempts in each RTA test with Unlimited Initial Driving Yard and Road Assessment and classes.

16. In case a student is absent from a class, an additional fee will apply for the missed class, which will not be included in the package.”

BDC – Transportation:

1. Please contact the driver at least one day in advance or 2 hours before the class timing for Transportation.

2. Transportation is for practical training only, not for exams.

3. Area and timing of transportation, will be according to the branch transportation list.